Open TravelVPN and sign in with the email used for your subscription.
Choose an available VPN location and connect.
Check that TravelVPN shows a connected status.
For security, turn off “Allow from this source” for X-plore or Downloader.
Common problems
“App not installed”
An older build may use a different signature. Uninstall the old TravelVPN app, restart the TV Box and install the official version. Uninstalling removes local app data, so you will need to sign in again.
I cannot find “Install unknown apps”
Menu names vary by manufacturer. Look under Settings → Apps → Special app access, or search Settings for “Unknown apps” or “Unknown sources”. Give permission only to the installer you are using.
TravelVPN is missing from Google Play
Check Android 9 or newer and device compatibility. Use the official APK linked above on compatible devices, or contact support. Do not use unofficial APK websites.
TravelVPN does not connect
Check the internet connection, subscription and automatic date and time. Restart TravelVPN or try another available VPN location. Contact support if the problem continues.
Technician checklist
Android 9+ and free storage checkedAutomatic date and time enabledOfficial package: eu.travelvpn.androidSigned in with subscription emailVPN connection status checkedUnknown-app permission disabled again