Privacy Policy

Last updated: June 2026

This Privacy Policy explains how TravelVPN collects, uses and protects your personal information when you use our website and VPN services.

1. Information We Collect

We may collect the following information:

Your name
Email address
WhatsApp or phone number, if provided
Selected VPN plan
Device type
Payment status through Stripe
Messages or support requests you send to us

2. Payment Information

Payments are processed securely by Stripe. We do not store your full card details on our servers. Stripe may process your payment information according to its own privacy policy.

3. VPN Usage Logs

TravelVPN does not monitor, record or store your browsing activity, websites visited, DNS queries or content transmitted through the VPN.

4. Technical Data

To provide and maintain the VPN service, we may process limited technical data such as account status, active configuration, server load and connection availability. This is used only to operate and secure the service.

5. How We Use Your Information

We use your information to:

Create and manage your VPN account
Send VPN setup instructions
Provide customer support
Process payments and subscriptions
Improve our website and services
Comply with legal obligations

6. Cookies

Our website may use cookies or third-party tools for website functionality, analytics, payment processing and security. You can disable cookies in your browser settings.

7. Data Retention

We keep customer account and billing-related information for as long as necessary to provide the service and comply with legal obligations.

8. Your Rights

If you are located in the European Economic Area, you may have the right to access, correct, delete or restrict the use of your personal data.

9. Contact

For privacy-related questions, contact us at: support@freedominternet.eu